Installation Guide & Downloads

  • Prerequisites:

    1) To deliver desirable desktop performance, pls configure your host according to the Host Configuration Guide. When a single host is used for more than 6 seats, it is recommended to use Gigabit LAN between host and switch..

    2) Make sure your host system is a Windows Server edition or Professional, Enterprise or Ultimate edition of Windows personal systems (Starter, Home and Preview editions of Windows personal systems are not supported).

    3) Get the software installers ready,including vMatrix Server Manager,RDP wrapper multi-user patch or Microsoft RDS CALs (choose one), VLC media player (optional but recommended) and other required software. You can download the required software at the “Software Download” tab of this page.


    Installation:

    1) Disabled security software during the installation of vMatrix Server Manager and RDP Wrapper,as the changes to the system drivers may cause misjudge by the security software.

    2) Run the installer of vMatrix Server Manager; After installation, reboot is required, but can be done after all other software installed.

    3) Unzip the RDP Wrapper package,run the install.bat file, or install Microsoft RDS CALs if you have purchased.

    4) Install VLC media player and other necessary software

    5) Reboot, and then create user accounts with vMatrix Server Manager, connect the zero clients and the installation is done.


    Notes:

    If it is not working on Windows 10 with the latest update, run the update.bat file. If you are using a Windows XP, follow the guide to download another file purpose-built for Windows XP after clicking the install.bat file.

    Attention: It’s recommended to have original termsrv.dll file with the RDP Wrapper installation. If you have modified it before with other patchers, it may become unstable and crash in any moment.

    It is recommended to install VLC media player and set it as the default video player for cases where video play is often required;Beginning from vMatrix 2.0, vCloudPoint introduced a new feature that allows local videos played on the zero client with VLC player to be rendered locally by the client processor instead of the host CPU. This feature aims to significantly offload host-side CPU consumption on video playing and help support more video users per host especially for cases where simultaneous video play is often required. This feature is supported by VLC player of 2.1.5 or newer versions and works automatically after the installation of vMatrix 2.x. You just make sure you are using the correct versions of vMatrix and VLC player and VLC player is selected to play the video, then you are ready to “save”.

    Note: As the media content is not rendered at the host side, there is a drawback of using this feature: media content within the VLC player cannot be viewed by the administrator through monitoring at the host side.